In an exponentially digitalised automated workflows and modern technology take over more logistic procedures digitised environment, do we need freight forwarding services?, Or is it even possible to achieve an effective, productive, and sustainable logistics chain? The answer to this question is yes.
What is good logistics?
Before we get into the entire freight forwarder portion, let us address the main question: What is good logistics? It’s all about respecting, recognising, helping, and questioning the consumer.
Effective logistics is when you consider the client and their company, how you don’t believe their goods are simply boxes going from one location to another. Now, you put yourself in your client’s shoes to better consider their needs and fix their problems. This is an important part of the role of freight forwarders in an increasingly digital environment.
What is a freight forwarder, and what do they do?
Now, let’s figure out what the freight forwarder is and does. A freight forwarder is an individual or service provider similar to a travel agent that guarantees that the shipper’s goods arrive at the final destination within a specified timeline. However, in truth, the freight forwarder does not move any of the items. Then why do you need it? Especially when automated workflows and modern technology take over more logistic procedures?
Why do you need a freight forwarder?
One of the important aspects of becoming a freight forwarder is serving as a consulting partner. Shippers would like to concentrate on their core business. They’re trying to market their clothes, laptops, or seats – and leaving everything else to the freight forwarder.
Shippers require a freight forwarder to offer specialised expertise and guidance about improving their logistics; someone with insights from the shipping industry who can guide them on their shipping practises or build a holistic logistics concept for their whole logistics chain with a focus on quality, profitability, and sustainability.
The digitisation of the shipping industry
Digitalisation is a reality, and the logistics world is evolving rapidly with modern technologies. Digitalisation is great, and it is a magical supplement to the human aspect. The further that can be digitised to encourage a freight forwarder to play an advisory and caring role for the consumer, the better.
However, digitising the forwarding service completely, as it is today, the planet can be digitised entirely in freight forwarding. There are already people interested in too many areas of the chain, so it would be impossible to digitise the forwarding service completely.
In a digital procedure, you don’t have to contact someone anytime you need help. Then there is also a part of what makes logistics so good: identifying, knowing, helping, and questioning the client, who is so important to find the right solution depending on the shipper’s needs.
Digitalisation would work well on the day when AI manages all aspects of the logistics chain. Yet we’re not quite there yet. Before then, you can take help from the best freight forwarders– your efficient, advisory, and helpful logistics partner.
You must ensure that you select covers the product you are willing to deliver along with the origin of the departure and arrival.